Front Office Coordinator

3 weeks ago


South West London, United Kingdom Park Hyatt London River Thames Full time

Position: Front Office Coordinator

About Park Hyatt London River Thames

Park Hyatt London River Thames is set to provide 203 spacious and elegant accommodations, featuring two ambassador suites and a presidential suite. With breathtaking views of the city and river, along with signature art pieces, this hotel serves as a perfect base for exploring local attractions.

Key Responsibilities:

  • Greet guests upon arrival and confirm their reservation details.
  • Efficiently manage the check-in process, issuing room keys and sharing information about hotel amenities.
  • Oversee the check-out process, including billing, payment handling, and gathering guest feedback.
  • Collaborate with housekeeping to ensure rooms are prepared for incoming guests.
  • Coordinate with various departments (housekeeping, maintenance, food and beverage) to fulfill guest requests and needs.

Candidate Profile:

Ideal candidates will have prior experience in hotel front office operations within the luxury sector. Strong communication skills and familiarity with hotel management systems, along with basic computer proficiency, are essential.

Benefits:

  • 12 complimentary nights annually at Hyatt Hotels worldwide.
  • Discounted hotel stays for family and friends from the start of employment.
  • Uniform provided and laundered at no cost.
  • Access to Headspace membership and Employee Assistance Programme.
  • 50% discount on food and beverages at selected Hyatt Hotels.
  • Opportunities for continuous learning and career advancement across Hyatt Hotels globally.

Company Values:

At Hyatt, we prioritize the well-being of our employees, reflecting our core values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining Hyatt means becoming part of a diverse and inclusive family that spans over 70 countries.

Next Steps:

We invite you to consider this opportunity as a Front Office Coordinator and embark on a rewarding career with Hyatt Hotels.


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