Insurance Assistant

11 hours ago


Worcester, Worcestershire, United Kingdom Howden Insurance Brokers Ltd Full time
About the Role

We are seeking an experienced Assistant Account Handler to join our Marine team at Howden Insurance Brokers Ltd. As an Assistant Account Handler, you will play a key role in delivering an excellent and comprehensive service to our customers, ensuring their needs are met through suitable cover and pricing.

Key Responsibilities
  • Prioritize and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Produce accurate and professional documentation at all times.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
  • Refer all queries that fall outside own experience, knowledge, and authority to senior staff.
  • Re-marketing exercises.
  • Issuing renewal documentation.
  • Dealing with client payments in line with Howden procedures.
  • Data input.
  • Participating in meetings as and when required.
Requirements
  • Accuracy and attention to detail.
  • Good literacy and numeracy.
  • Ability to process work quickly and efficiently.
  • Ability to prioritize work and meet deadlines.
What We Offer

We offer a career that you define, with opportunities for growth and development. Our values include being brave enough to try something new, supporting each other, and making a positive difference at work and beyond. We are committed to providing reasonable accommodations to ensure that our positions align well with your needs.


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