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Insurance Claims Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Insurance Officer to join our team at We Manage Jobs (WMJobs). As an Insurance Officer, you will play a vital role in supporting the provision of in-house insurance, providing claims guidance and support to our business.
Key Responsibilities:
- Support the provision of in-house insurance, providing claims guidance and support to the business.
- Manage a caseload of insurance claims in conjunction with our insurance providers and be responsible for the recording, processing, and internal investigation of all insurance claims made against the Council, liaising with our insurers as appropriate.
- Manage a caseload of insurance claims not handled by insurance providers, including Public Liability, Motor, and Property claims.
- Maintain a computerised claims management system and process all third-party insurance claim correspondence, including direct contact from claimants, insurers, solicitors, and loss adjusters.
- Liaise with colleagues at all levels within the Council in relation to claims investigation and handling process, including dealing with members of the public in writing, by email, or over the telephone.
- Be responsible for the payment of claims within the Council's policy excesses and the associated claims-related invoices.
- Assist in the provision of evidence of insurance cover as required.
What We Offer:
- 26 days' annual leave, plus bank holidays.
- 35-hour working week, with flexible working between County Hall campus and working remotely.
- Commitment to ongoing professional development and training.
If you are a motivated and detail-oriented individual with a passion for insurance and risk management, we encourage you to apply for this exciting opportunity.
