Insurance Claims Specialist

1 week ago


Worcester, Worcestershire, United Kingdom We Manage Jobs(WMJobs) Full time
{"title": "Insurance Officer", "description": "Job Opportunity: Insurance Officer

We are seeking an experienced Insurance Officer to join our Finance Operational Services (FOS) Team. As an Insurance Officer, you will play a vital role in supporting the provision of in-house insurance, providing claims guidance and support to the business.

Key Responsibilities:

  1. Support the provision of in-house insurance, providing claims guidance and support to the business.
  2. Manage a caseload of insurance claims in conjunction with the Council's insurance providers and be responsible for the recording, processing, and internal investigation of all insurance claims made against the Council, liaising with the Council's insurers as appropriate.
  3. Manage a caseload of insurance claims not handled by insurance providers, including Public Liability, Motor, and Property claims.
  4. Maintain a computerised claims management system and process all third-party insurance claim correspondence, including direct contact from claimants, insurers, solicitors, and loss adjusters.
  5. Liaise with colleagues at all levels within the Council in relation to claims investigation and handling process, including dealing with members of the public in writing, by email, or over the telephone.
  6. Be responsible for the payment of claims within the Council's policy excesses and the associated claims-related invoices.
  7. Assist in the provision of evidence of insurance cover as required.

We offer a competitive salary and benefits package, including 26 days' annual leave, plus bank holidays, and a 35-hour working week with flexible working between County Hall campus and working remotely.

If you are passionate about delivering excellent attention to detail and have a constant need to learn more, we would like to hear from you.

", "company": "We Manage Jobs (WMJobs)", "location": "Worcester (County Hall Campus)", "type": "Permanent"}

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