Store Operations Manager
6 days ago
About the Role
We are seeking a highly skilled and experienced Deputy Manager to join our Swansea Morfa team at New Look. As a Deputy Manager, you will play a key role in supporting the store manager to lead and inspire the store team to deliver exceptional results.
Key Responsibilities
- Support the store manager to lead the store team to create a customer-obsessed atmosphere, delivering a shopping experience that helps customers express their individuality, personality, and unique style through fashion.
- Work alongside the store manager and visual coach to identify opportunities to impact KPIs, customer service, team development, and overall sales.
- Be fully accountable for store performance, driving sales growth and improving customer satisfaction.
- Lead and manage a team of retail professionals, providing guidance and support to ensure they are equipped to deliver exceptional customer service and achieve sales targets.
About You
- You have previous deputy management experience, with a proven track record of leading and managing a team.
- You have a strong commercial acumen, with a good understanding of compliance and P&L reporting.
- You are a customer-obsessed individual, passionate about delivering exceptional customer service and driving sales growth.
- You are a strong communicator, with excellent leadership and interpersonal skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- A 40% staff discount on New Look products.
- Monthly 25% off privilege vouchers for family and friends.
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