Deputy Store Manager

2 months ago


Llanelli, Carmarthenshire, United Kingdom New Look Full time

About the Role:

We are seeking a highly skilled and experienced Deputy Manager to join our Swansea Morfa team at New Look. As a Deputy Manager, you will play a key role in supporting the store manager to lead and inspire the store team to deliver exceptional results.

Key Responsibilities:

  • Support the store manager to lead the store team to create a customer-obsessed atmosphere.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Work closely with the store manager and visual coach to identify opportunities to impact KPIs, customer service, team development, and overall sales.
  • Lead and manage a team of sales associates to deliver excellent customer service and achieve sales targets.
  • Monitor and control store operations, including stock management, visual merchandising, and loss prevention.

About You:

  • You have previous deputy management experience and a proven track record of leading and managing a team.
  • You have a strong commercial acumen and a good understanding of compliance and P&L reporting.
  • You are a customer-obsessed individual who is passionate about delivering exceptional customer service.
  • You have a history of delivering and exceeding KPIs and key objectives.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment.
  • A 40% staff discount on all New Look products.
  • Monthly 25% off privilege vouchers for family and friends.
  • Season ticket loans.
  • A contributory private pension scheme.
  • Virtual GP access.


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