Support Secretary

1 week ago


Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Support Secretary to join our team at the Countess of Chester Hospital NHS Foundation Trust. As a Support Secretary, you will play a vital role in providing administrative support to our department, ensuring the smooth operation of our services and providing excellent customer service to our patients and staff.

Key Responsibilities
  • Provide administrative support to the Team Leader and other members of the team, including audio transcription, typing, and data entry.
  • Manage and maintain accurate and up-to-date records, including patient case notes and correspondence.
  • Assist with the preparation and distribution of correspondence, including letters and reports.
  • Provide secretarial support to consultants and other members of the team, including preparing and typing letters and reports.
  • Contribute to the maintenance of a high level of data quality and confidentiality in the handling of sensitive information.
  • Work collaboratively with other members of the team to achieve departmental goals and objectives.
Requirements
  • GCSE standard (English) or NVQ Level 2 or equivalent.
  • Audio typing experience and touch typing skills.
  • Knowledge of Microsoft packages, including Word, Excel, and Outlook.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
About Us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and Welsh patients covered by Betsi Cadwaladr University Health Board. We work collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Our services are provided from three locations: The Countess of Chester Hospital, Ellesmere Port Hospital, and Tarporley War Memorial Hospital.

We employ over 6258 staff, including temporary bank staff, and provide acute emergency and elective services, primary care direct access services, and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire, as well as the Deeside area of Flintshire, which has a population of approximately 50,000.

We are a busy district general hospital, with over 503,342 patient attendances in 2022/2023, ranging from simple outpatient appointments to major cancer surgery. We are committed to providing excellent patient care and improving health outcomes for our community.


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