Support Secretary

2 weeks ago


Chester, Cheshire, United Kingdom Countess Of Chester Hospital Full time

At Countess of Chester Hospital NHS Foundation Trust, we pride ourselves on delivering exceptional patient care and creating a work environment where every staff member feels valued and supported. Our commitment to continuous improvement has led us to develop a High Performance Culture, which empowers our team members to excel in their roles and contribute to our vision of providing excellence in healthcare.

Job Overview

Part-time Opportunity: 12 hours per week

We are seeking a highly organized and detail-oriented Support Secretary to join our team. As a key member of our department, you will provide administrative support to the Assistant Service Manager and contribute to maintaining high standards of service delivery. This role requires minimal supervision, and you will be expected to exercise independent judgment and use your initiative to ensure the smooth operation of our department.

Main Responsibilities

1. You will assist the Acute Medical Secretary with audio transcription and typing of clinic and miscellaneous digital dictation, ensuring accuracy and proficiency in medical terminology.

2. You will participate in the efficient distribution of correspondence to relevant parties, maintaining confidentiality and discretion when handling sensitive information.

3. You will support the department by scanning or filing letters and diagnostic results into patient case notes, adhering to Health Records Guidelines.

4. You will assist in the sorting and tracking of case notes, returning them to file and preparing them for collection by portering staff.

5. You will contribute to the Team's post rota, preparing letters and sorting incoming and outgoing post.

6. You will provide administrative support, including photocopying, faxing, and scanning of relevant documentation.

7. On a short-term basis, you may provide secretarial cover for other teams, requiring knowledge of other roles within the specialty teams to support during incidents of absence.

8. You will provide a comprehensive secretarial service to consultants and your team.

Working for Our Organisation

We welcome applications from colleagues from our local and neighbouring communities, who are committed to creating a positive work-life balance and contributing to our inclusive employment policies. As a region, we are reviewing our working practices and exploring new ways to support flexible working. Our recruitment process will explore how our policies, facilities, and services can benefit both our staff and patients.


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