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Support Secretary

2 months ago


Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and experienced Support Secretary to join our team at the Countess of Chester Hospital NHS Foundation Trust. As a Support Secretary, you will play a vital role in providing administrative support to our department, ensuring the smooth operation of our services and providing excellent customer service to our patients and staff.

Key Responsibilities

  • Provide administrative support to the Team Leader and other members of the team, including audio transcription, typing, and data entry.
  • Manage and maintain accurate and up-to-date records, including patient case notes and correspondence.
  • Assist with the preparation of letters, reports, and other documents, ensuring they are accurate and completed to a high standard.
  • Provide support with the scanning and filing of documents, ensuring they are securely stored and easily accessible.
  • Participate in the efficient and effective distribution of correspondence, ensuring it is delivered to the correct recipients in a timely manner.
  • Assist with the photocopying, faxing, and scanning of documents, ensuring they are completed to a high standard.
  • Provide cover for other teams as required, ensuring continuity of service and minimal disruption to our operations.

About Us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and Welsh patients covered by Betsi Cadwaladr University Health Board. We work collaboratively within the wider Cheshire and Merseyside Health and Care Partnership, providing acute emergency and elective services, primary care direct access services, and obstetric services to a population of approximately 407,000.

Person Specification

  • GCSE standard (English) or NVQ Level 2 or equivalent.
  • AUDIO Typing experience.
  • Touch Typist.
  • Knowledge of Microsoft packages.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and progression. If you are a motivated and experienced Support Secretary looking for a new challenge, we would love to hear from you.