Support Secretary

3 weeks ago


Chester, Cheshire, United Kingdom Countess Of Chester Hospital Full time

Countess of Chester Hospital NHS Foundation Trust is committed to creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement. Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation. Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.

Job Overview

Working Part Time: 33.5 hours per week

As a key member of the Department, you will contribute to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Department and Management Team. You will work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner.

Main Duties of the Job

  • You will support the Team Leader by undertaking audio transcription and typing of clinic and miscellaneous digital dictation as and when required, whilst ensuring you maintain proficiency and accuracy in the use of medical terminology.
  • You will participate in the efficient and effective process of distributing correspondence out to all relevant parties.
  • You will support the department by undertaking the scanning or filing of letters and diagnostic results into patients case notes, following the Health Records Guidelines.
  • You will support across specialities in the participation of the sorting and tracking of case notes, returning these back to file, putting them into labelled boxes ready for collection by portering staff.
  • You will participate in the Team's post rota (for sending external correspondence), contributing to the preparation of letters and the sorting of incoming & outgoing post.
  • You will assist in the photocopying, faxing and Scanning of any relevant documentation.
  • On a short term basis and as directed, you will provide secretarial cover for other teams, meaning a knowledge of other roles within the speciality teams, to support during incidents of absence and the maintenance of adequate cover.
  • You will support the consultants and your team by providing a comprehensive secretarial service.

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