Data Resilience Tooling Manager
7 days ago
We are seeking a highly skilled Data Resilience Tooling Manager to join our Chief Data and Analytics Office at Lloyds Banking Group. As a key member of our Data Resilience team, you will play a critical role in protecting our customers, colleagues, and markets by ensuring we comply with regulatory requirements for operational resilience.
Key Responsibilities- Partner with the Data Resilience team to determine data requirements, data flows, and data resilience strategies.
- Work with the LBG ServiceNow Centre of Excellence to shape the required E2E solution, integration, and automation of the ServiceNow solution.
- Support the LBG ServiceNow Centre of Excellence during platform upgrades, ensuring the Data Resilience solution is fully functional on all available environments.
- Facilitate Data Resilience MI & Reporting Outputs for core LBG Governance forums.
- Support and coordinate the on-going demand for training and knowledge share of the Data Resilience Solution.
- A working knowledge of ServiceNow development with the ability to shape the solution, support requirement definition, and work with ServiceNow dev's to deliver.
- An expert-level understanding of the ServiceNow Platform: ITSM, CMDB, GRC, INS-PI.
- A good understanding of various classes within CMDB and relationships in ServiceNow (messaging queues, batches, unstructured data, applications, datastores, etc.).
- Full awareness of business analysis artefacts (state diagrams, workflow orchestration, user stories, data model, metadata) and have a proven track record of producing these documents.
- Experience and confidence in running workshops and engaging customers with the ability to work independently.
- Experience in Agile Methodology and able to contribute to various Agile processes such as Daily Stand-up, Release Planning, Backlog Refinement, Retrospective, Sprint Review.
- A strong knowledge of concepts of Data Resilience & regulatory demands.
Lloyds Banking Group is on an exciting journey to transform our Group and shape finance for good. We're committed to ensuring we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, share schemes, and a range of wellbeing initiatives and generous parental leave policies.
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