Data Resilience Tooling Specialist

2 weeks ago

London, Greater London, United Kingdom Lloyds Banking Group Full time
About this Opportunity

We're the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group, and we're seeking a skilled professional to join our Data Resilience team.

Job Summary

We're looking for a talented individual to partner with our team to develop and implement a ServiceNow solution for data resilience. The successful candidate will work closely with our Chief Data and Analytics Office to understand requirements and define them into user stories, seeing them through development, testing, and release into the live environment.

Key Responsibilities
  • Work with the Data Resilience team to determine what data is required for IBSs, how that data flows, and how we can make the data and processes around data more resilient.
  • Collaborate with LBG ServiceNow Centre of Excellence to shape the required E2E solution, the integration and automation of the ServiceNow solution.
  • Support LBG ServiceNow Centre of Excellence during Platform Upgrades, ensuring the Data Resilience solution is fully functional on all available environments.
  • Facilitate Data Resilience MI & Reporting Outputs for core LBG Governance forums.
  • Support and coordinate the on-going demand for training and knowledge share of the Data Resilience Solution.
Requirements
  • A working knowledge of ServiceNow development with the ability to shape the solution, support requirement definition, and work with ServiceNow dev's to deliver.
  • An expert-level understanding of the ServiceNow Platform: ITSM, CMDB, GRC, INS-PI.
  • A good understanding of various classes within CMDB and relationships in ServiceNow (messaging queues, batches, unstructured data, applications, datastores, etc.).
  • Full awareness of the business analysis artefacts (state diagrams, workflow orchestration, user stories, data model, metadata) and have a proven track record of producing these documents.
  • Ability to build relationships across wide-reaching business teams. Be passionate about technology and its application to solve problems with a level of understanding of Data Resilience and its dimensions (such as data vaulting, data back-up, encryption).
  • Experience and confidence in running workshops and engaging customers with the ability to work independently.
  • Ability to quickly adapt to uncertainty and change. Our subject matter is new to the Bank and continually evolving, meaning we continually need to commit to upskilling ourselves and evolve our thinking.
  • Experience in Agile Methodology and able to contribute to various Agile processes such as Daily Stand-up, Release Planning, Backlog Refinement, Retrospective, Sprint Review.
  • Strong continuous improvement skills, confident in challenging processes or solutions to make simplification efficiencies for the Group.
  • A strong knowledge of concepts of Data Resilience & regulatory demands.
About Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve. Together, we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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