Operations and Quality Support Specialist

2 weeks ago


Immingham, North East Lincolnshire, United Kingdom SGS Full time
Job Summary

We are seeking a highly skilled and experienced Quality Assurance and Administrative Professional to join our team at SGS. As an Operations and Quality Support Specialist, you will play a critical role in ensuring the continued improvement and effective running of our operations.

Key Responsibilities
  • Provide professional and efficient quality, administration, and system support to our Branch Teams.
  • Assist with operational activities, working with the operations teams to ensure continued improvement and effective running of operations.
  • Where necessary, assist operations with sample collection, registration, and dispatch.
Accountabilities
  • Oversee and lead the quality systems, handling internal audits and corrective actions, providing current statuses of the systems and monthly reports.
  • General office duties, processing data, phone, and enquiry handling.
  • Maintain a high standard of the quality system, such as testing and certification procedures.
  • Assist in the review of documentation applications for new or updated standards in areas of testing.
  • Provide updates and training on the quality system changes to all staff in the operation to ensure compliance.
  • Where necessary, support the Branch team with purchasing and cost reduction.
Requirements
  • GCSE grade A-C, including Math and English, or relevant equivalent work experience.
  • Full Clean Driving Licence.
Desirable Skills
  • Excellent Microsoft Office experience (specifically Excel, PowerPoint, Word, and SharePoint).
  • Able to demonstrate experience in Customer Service.


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