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Operations and Quality Support Specialist
2 months ago
About SGS UK Limited
SGS UK Limited is a leading provider of testing, inspection, and certification services. Our company is recognized for its commitment to quality, integrity, and sustainability.
We have a global network of offices and laboratories, employing over 99,600 professionals who work together to enable a better, safer, and more interconnected world.
Our services touch every aspect of human activity, from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry.
We believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Performance-related bonus (discretionary and subject to eligibility criteria)
- Private medical cover (subject to eligibility criteria)
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Access to electric vehicle leasing scheme (subject to eligibility criteria)
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
Job Summary
We are seeking a highly organized and detail-oriented Operations and Quality Support Specialist to join our team. The successful candidate will provide professional and efficient quality, administration, and system support to our Branch Teams.
Key Responsibilities
- Oversee and lead the quality systems, handling internal audits and corrective actions, providing current statuses of the systems and monthly reports
- General office duties, processing data, phone, and enquiry handling
- Maintain a high standard of the quality system, including testing and certification procedures
- Assist in the review of documentation applications for new or updated standards in areas of testing
- Provide updates and training on the quality system changes to all staff in the operation to ensure compliance
- Where necessary, support the Branch team with Purchasing and cost reduction
Requirements
- GSCE grade A-C, including Math and English, or relevant equivalent work experience
- Full Clean Driving Licence
Desirable Skills
- Excellent Microsoft Office experience (specifically Excel, PowerPoint, Word, and SharePoint)
- Able to demonstrate experience in Customer Service
