Customer Care Representative

3 weeks ago


Bristol, Bristol, United Kingdom Search Full time £25,000 - £26,000
Position Overview

We are currently seeking a dedicated Customer Care Representative to join our dynamic team. This role is essential in ensuring that our clients receive exceptional support throughout their journey with us.

Key Responsibilities

As a vital member of the Customer Care team, you will:

  • Assist a diverse range of clients, providing guidance and support as they navigate our services.
  • Maintain regular communication with customers, ensuring they are informed and their documentation is up to date.
  • Utilize our systems effectively to track and manage customer accounts, ensuring accurate updates and status reports.
Qualifications

The ideal candidate will possess:

  • Experience in a customer service role, preferably within a call center setting.
  • Proficiency in using customer management systems to document interactions and updates.
  • A commitment to equality and diversity, welcoming applications from all qualified individuals regardless of background.

Join us in delivering outstanding customer experiences and contributing to our team's success.



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