Senior Account Manager

7 days ago

Sheffield, Sheffield, United Kingdom Rise at Seven | Search-First Creative Agency Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our Client Services team at Rise at Seven | Search-First Creative Agency. As a key member of our team, you will be responsible for managing client relationships, delivering exceptional results, and driving business growth.

Key Responsibilities
  • Client Relationship Management
    • Build and maintain strong relationships with clients across various industries
    • Understand client challenges and work with internal teams to advise on effective solutions
    • Keep clients informed of their account performance and provide clear recommendations for improvement
  • Account Management
    • Manage multiple client accounts simultaneously, prioritizing tasks and ensuring timely delivery
    • Develop and implement account plans to drive business growth and client satisfaction
    • Monitor competitor activity and provide proactive ideas for new products and services
  • Communication and Collaboration
    • Communicate effectively with clients, internal teams, and senior management to ensure seamless project execution
    • Collaborate with cross-functional teams to deliver high-quality results and meet client expectations
  • Performance Metrics and Reporting
    • Track and analyze key performance metrics to measure account success
    • Provide regular reporting to clients and internal stakeholders on account performance and progress
Requirements
  • Experience
    • Minimum 2 years of experience in a digital account management role or equivalent
  • Skills
    • Strong organizational and project management skills
    • Excellent communication and interpersonal skills
    • Ability to manage multiple accounts and projects simultaneously
  • Education
    • Bachelor's degree in Marketing, Business, or related field
What We Offer
  • Competitive Salary
    • £23-30K depending on experience and location
  • Benefits
    • 27 days holiday allowance plus Bank Holidays
    • Continued learning opportunities
    • Loyalty holidays - accrue one day extra per anniversary year (up to 5 days)
    • Christmas and New Year shutdown
    • Summer and Winter Fridays - early finishes throughout the year
    • Access to Private Medical Insurance
    • Health cashback plan
    • Group life assurance scheme
    • Company pension scheme
    • Regular socials
    • Enhanced maternity and paternity leave schemes
    • Flexible and hybrid working
    • Bucket list scheme - an opportunity to experience a life dream
Equal Opportunities

Rise at Seven | Search-First Creative Agency is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of their race, religious beliefs, age, sex, sexual orientation, or disability.

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