Pension Administrator

2 weeks ago


London, Greater London, United Kingdom Smart Pension Ltd Full time
About the Role

We are seeking a highly skilled and experienced Pension Administrator to join our team at Smart Pension Ltd. As a key member of our administration team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our pension schemes.

Key Responsibilities
  • Provide day-to-day administration services to a portfolio of members, including processing pension claims and managing member records.
  • Conduct routine audits of records and systems to ensure compliance with regulatory requirements and company policies.
  • Investigate and resolve customer complaints in a timely and professional manner.
  • Collaborate with internal stakeholders to deliver high-quality services and achieve business objectives.
  • Stay up-to-date with legislative changes and industry developments to ensure our services remain compliant and effective.
Requirements
  • Proven experience in a financial services environment, preferably in pension administration.
  • Strong knowledge of pension regulations and industry standards.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
What We Offer

At Smart Pension Ltd, we offer a competitive salary and benefits package, including:

  • 25 days' annual leave, increasing with length of service.
  • Hybrid working arrangement, with the option to work from home or our London office.
  • Extensive private healthcare, including dental, eyecare, and EAP.
  • Enhanced sick leave and maternity/paternity benefits.
  • Death in service insurance cover.
  • Fully-paid five-week sabbatical after five years of employment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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