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Pension Administrator
2 months ago
We are seeking a highly skilled Pension Administrator to join our team at Smart Pension Ltd. As a key member of our administration team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our pension services.
Key Responsibilities- Deliver high-quality pension administration services to our members, ensuring accurate and timely processing of claims and benefits.
- Conduct regular audits of records and systems to identify areas for improvement and ensure compliance with regulatory requirements.
- Investigate and resolve customer complaints in a fair and timely manner, providing excellent communication and customer service skills.
- Collaborate with internal stakeholders to develop and implement process improvements, ensuring efficient and effective delivery of pension services.
- Stay up-to-date with changes in pension legislation and regulatory requirements, applying this knowledge to ensure compliance and best practice.
- Proven experience in a pension administration or financial services environment, with a strong understanding of pension schemes and regulations.
- Excellent communication and customer service skills, with the ability to work effectively with internal stakeholders and external customers.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong attention to detail and accuracy, with a focus on delivering high-quality results.
Smart Pension Ltd is a leading provider of pension services, working in partnership with governments and financial institutions to deliver innovative and effective solutions. Our team is passionate about making a positive impact on people's lives, and we are committed to delivering exceptional customer service and support.
We offer a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a dynamic and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
