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Pensions Administrator

1 month ago

London, Greater London, United Kingdom Smart Pension Ltd Full time
About the Role

We are seeking a highly skilled Pensions Administrator to join our team at Smart Pension Ltd. As a key member of our administration team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our pension services.

Key Responsibilities:

  • Deliver high-quality pension administration services to our members, ensuring accurate and timely processing of claims and benefits.
  • Conduct regular audits of records and systems to identify areas for improvement and ensure compliance with regulatory requirements.
  • Collaborate with internal stakeholders to resolve customer complaints and issues in a timely and professional manner.
  • Develop and maintain a comprehensive knowledge of pension regulations and industry developments to ensure our services remain up-to-date and compliant.

Requirements:

  • Proven experience in a pension administration environment, with a strong understanding of pension regulations and industry standards.
  • Excellent communication and customer service skills, with the ability to work effectively with internal stakeholders and external customers.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to meet deadlines.

What We Offer:

  • A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Opportunities for professional development and career growth, with a strong focus on employee well-being and engagement.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.

About Us:

Smart Pension Ltd is a leading provider of pension services, with a strong reputation for delivering high-quality administration and customer service. We are committed to helping our members achieve their retirement goals, and we are seeking a talented and motivated individual to join our team.