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Pension Administrator
2 months ago
We are seeking a skilled Pension Administrator to join our team at the Pension Protection Fund (PPF). As a Pension Administrator, you will play a crucial role in delivering high-quality customer service to our members, ensuring their needs are met in a courteous, friendly, and efficient manner.
Key Responsibilities:- Provide exceptional customer service to our members, responding to their queries and concerns in a timely and professional manner.
- Support and answer telephone queries, adhering to relevant policies and legislative requirements.
- Work collaboratively with our pension administration teams to deliver high levels of customer service.
- Develop and maintain a thorough understanding of our pension schemes, including Defined Benefit (DB) and Defined Contribution (DC) schemes.
- Proven experience in pension administration, preferably in a Defined Benefit (DB) or Defined Contribution (DC) pension scheme.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
- Strong analytical and problem-solving skills, with the ability to work accurately and efficiently in a fast-paced environment.
- Ability to work collaboratively as part of a team, with a flexible and adaptable approach to work.
- A competitive salary and benefits package.
- Opportunities for personal development and skills training.
- A supportive and inclusive work environment.
- The chance to work for a Disability Confident Leader, with a commitment to diversity and inclusion.
We are proud to be a Disability Confident Leader and welcome applications from candidates with disabilities. If you have a disability and meet the essential criteria for this role, you will be guaranteed an interview.
We are happy to talk about flexible working and welcome applications from candidates who are looking for a better work-life balance.
