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Account Growth Specialist

2 months ago


Leeds, Leeds, United Kingdom LWC Full time
About the Role

LWC Drinks Ltd is a leading provider of licensed establishments with bar and sundry supplies. As a key member of our team, you will play a crucial role in driving business growth and delivering exceptional customer service.

Key Responsibilities
  • Revenue Growth: Deliver the pre-agreed budgeted margin for the designated post code area.
  • Account Acquisition: Increase the number of trading accounts in the post code area by achieving a pre-agreed new business target.
  • Customer Retention: Retain the existing customer base and grow the spend per account through category up selling.
  • Market Representation: Represent the company to the market and the market to the company.
Main Duties
  • Deliver your contribution to the depot gross margin.
  • Manage the debt ledger for your area, including correct completion of company account forms and timely collection of cash and cheque where appropriate.
  • Deliver targets on drive brands with brand partners.
  • Over deliver on every aspect of customer service you can affect.
  • Have the overriding responsibility, duty of care, and management of your accounts from start to finish.
  • Liaise effectively with all other departments, including telesales, credit control, sales support, distribution, and administration.
  • Organise technical installations on draught beer dispense equipment.
  • Consult with customers to offer impartial advice on promotional activity to help them grow their businesses.
  • Liaise with brand representatives currently operating in your area.
  • Successfully promote LWC Drinks own brand products.
Requirements
  • Driving licence required to travel to our customers.
  • Excellent customer service skills.
  • Use of Microsoft Excel for spreadsheets and records.
  • Good team work skills.
  • Good communication and relationship building skills.
  • Good specialist knowledge of the drinks industry, products, and the on trade market.
  • WSET Level 1 preferred.
  • Commercial experience in selling wine (on-trade preferred).
  • Good track record in sales and meeting growth targets.
Benefits

As part of the role, you will receive the benefit of a company car, pension scheme, and access to our benefits platform.