Administrative Support Specialist

2 months ago


Bath, Bath and North East Somerset, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
Job Description

About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide comprehensive administrative support to our Locality Management team. This is a busy and varied role that requires strong administrative and organizational skills, as well as the ability to work collaboratively with colleagues to achieve team goals.

Key Responsibilities

  • Provide administrative support to the Operations Manager and Clinical Lead, including diary management, meeting organization, and minute-taking.
  • Manage the Management Admin inbox, responding to emails and sharing information as necessary.
  • Work closely with the Business Co-ordinator to support the Operations Manager and Clinical Lead.
  • Develop and maintain knowledge of AWP admin and IT systems, including purchase orders, NHS supplies, Ourspace, MS Office, room booking, basic Rio, Report Zone, and Ulysses incident reporting.
  • Support the collation of monthly performance reports and gain knowledge of performance monitoring requirements for the teams in the locality.
  • Participate in the B4 Admin network to support the locality Admin team and contribute to the ongoing improvement of admin systems and processes.

Requirements

  • NVQ3/QCF in administration or equivalent level of knowledge and experience.
  • Excellent IT skills, including Microsoft Office and experience with NHS and AWP admin and IT systems.
  • Knowledge of routine and non-routine administrative processes.
  • Experience of working in a busy office and prioritizing own workload.
  • Understanding and empathy towards mental health.
  • Experience of working as part of a team and excellent communication skills, both verbal and written.
  • Minute-taking experience.

Desirable Qualifications

  • Administration experience in a health or social care setting or within a mental health team.
  • Experience of supervising staff.
  • Experience of monitoring KPIs.


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