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Administrative Support Specialist
1 month ago
We are seeking an efficient and enthusiastic administrator to join our Complex Intervention and Treatment Team. The successful candidate will provide technical administrative support to individuals, managers, and teams to maximize service continuity and quality.
The role will involve a range of standardized technical administrative activities, including minute taking, updating patient record systems, and providing customer service. The post holder will need to have a wide range of administrative skills, including the ability to use Microsoft Office applications and IT packages confidently.
The ideal candidate will have empathy, resilience, and good communication skills, with the ability to take accurate messages and ensure they reach the right person. The role will involve both verbal and written communication with a wide range of stakeholders, including service users, their families/carers, health and social care practitioners, and other agencies involved with mental health and social care.
Main Duties of the Job
- Provide technical administrative support to individuals, managers, and teams to maximize service continuity and quality.
- Undertake a range of standardized technical administrative activities, including minute taking and updating patient record systems.
- Provide customer service to a wide range of stakeholders, including service users, their families/carers, health and social care practitioners, and other agencies involved with mental health and social care.
- Take accurate messages and ensure they reach the right person.
About You
We are looking for a highly organized and efficient individual with excellent communication skills. The ideal candidate will have experience of providing administrative support services and knowledge of Council systems, processes, and procedures. They will also have the ability to communicate with a range of stakeholders in a polite and efficient manner and recognize when to escalate to a senior colleague.
Requirements
- GCSE level qualifications, including Maths and English, or equivalent.
- Experience of providing administrative support services.
- Knowledge of Council systems, processes, and procedures.
- Ability to communicate with a range of stakeholders in a polite and efficient manner.
Working at Bath & North East Somerset Council
We offer a wide range of benefits, including a competitive salary, flexible working hours, and opportunities for training and development. We are committed to providing a supportive and inclusive work environment and welcome applications from a diverse range of candidates.
