Current jobs related to Healthcare Services Coordinator - StokesubHamdon, Somerset - Symphony Healthcare Services Limited


  • Stoke-sub-Hamdon, Somerset, United Kingdom CMD Recruitment Full time

    Job Title: Electrical Maintenance EngineerJob Summary:We are seeking a skilled Electrical Maintenance Engineer to join our client's manufacturing company in Wiltshire. As a key member of the maintenance team, you will be responsible for the mechanical and electrical maintenance of various pieces of plant used within a light precision engineering...


  • Stoke-Sub-Hamdon, United Kingdom Symphony Healthcare Services Full time

    **Job summary** Hamdon Medical Centre have an exciting opportunity for highly motivated and flexible individual to join the practice as Receptionist/ Administrator on a permanent basis. 14 hours per week available, working patterns to be discussed at interview. The rate of pay will be £11 per hour, with the benefit of a NHS or NEST pension...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Surecall Recruitment Services Careers Full time

    Job SummaryWe are seeking a compassionate and dedicated Registered Nurse to provide high-quality patient care in a clinical setting. The ideal candidate will possess a strong commitment to patient care and will be responsible for assessing patient needs, administering medications, and collaborating with other healthcare professionals to ensure optimal...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Nurse Bank Administrator. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our healthcare operations.Key ResponsibilitiesCoordinate the booking and allocation of bank and agency staff within the...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Nurse Bank Administrator. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our healthcare operations.Key ResponsibilitiesCoordinate the booking and allocation of bank and agency staff within the...

  • Service Coordinator

    5 months ago


    Stoke-on-Trent, United Kingdom ISS Facility Services Full time

    **Service Coordinator - Recruitment** **Contract: Key Account Network** **Location: Staffordshire** **Hours of work: 40** **Contract Type: Permanent** We are currently recruiting for a Service Coordinator to work as part of the Operational Administration team. The main purpose of the role will be to support operational field team’s, account teams and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    About the Role:We are seeking a skilled and compassionate Care and Support Coordinator to join our team at Elysium Healthcare. As an Activities Assistant, you will play a vital role in creating an activity-based culture that promotes social, recreational, and leisure activities for our service users.Key Responsibilities:Develop and deliver programmes focused...

  • Healthcare Assistant

    4 months ago


    Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    **Introduction**: If you are naturally caring and are looking for a rewarding career where you can make a difference to the lives of people with neurological conditions, then join the team at Moorlands Neurological Centre as a Healthcare Assistant. Whether you are already a Healthcare Assistant or Support Worker in the NHS or private sector, or you are...


  • Bucknall, Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    About the RoleAs an Activities Assistant at Elysium Healthcare, you will play a vital role in creating a positive and engaging environment for our service users. Your primary responsibility will be to develop, deliver, and coordinate programmes focused on social, recreational, and leisure activities. Key Responsibilities:• Coordinating social and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly motivated and compassionate Activities Assistant to join our team at Adderley Green. As an Activities Assistant, you will play a vital role in creating a stimulating and supportive environment for our service users, promoting their physical and emotional well-being.Key ResponsibilitiesCoordinate and deliver social and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly motivated and compassionate Activities Assistant to join our team at Adderley Green. As an Activities Assistant, you will play a vital role in creating a stimulating and supportive environment for our service users, promoting their physical and emotional well-being.Key ResponsibilitiesCoordinate and deliver social and...

  • Service Coordinator

    5 months ago


    Stoke-on-Trent, United Kingdom ISS Facility Services Full time

    **Service Coordinator (Job Management)** **Contract: Key Account Network** **Location: Staffordshire** **Hours of work: 40** **Contract Type: Permanent** Working as part of the Service Desk team on a Facilities Helpdesk, the team is the central point of contact for customers and operational colleagues in the raising, allocation and completion of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesFront Desk Operations Greet and direct...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesFront Desk Operations Greet and direct...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesFront Desk Operations Greet and direct...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesFront Desk Operations Greet and direct...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly motivated and caring Activities Assistant to join our team at Adderley Green. As an Activities Assistant, you will play a vital role in creating a stimulating and engaging environment for our service users.Key Responsibilities:Coordinating social and recreational activities for service users, including planning and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avery Healthcare Full time

    About the RoleAt Avery Healthcare, we are seeking a compassionate and dedicated individual to join our friendly, award-winning team as a Wellbeing and Activities Assistant. As a key member of our team, you will support the Wellbeing Coordinator in providing a wide range of activities to engage and stimulate the residents' physical, cognitive, and social...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avery Healthcare Full time

    About the RoleAs a Wellbeing and Activities Assistant at Avery Healthcare, you will play a vital role in supporting the Wellbeing Coordinator in delivering a wide range of activities that cater to the physical, cognitive, and social well-being of our residents. Your focus will be on creating a safe and stimulating environment that promotes engagement and...

  • Healthcare Assistant

    5 months ago


    Stoke-on-Trent, United Kingdom Elysium Healthcare Full time

    Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported? If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Adderley Green in Stoke-on-Trent as a Healthcare Assistant and enjoy a £750...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Medacs Healthcare Full time

    Job Title: Healthcare Assistant (HCA)We are seeking a diligent and knowledgeable Healthcare Assistant with recent experience to join our team of healthcare professionals and specialists.About the RoleAs a Healthcare Assistant, you will be working in hospitals, providing constant monitoring and care for patients. You will be working alongside a friendly and...

Healthcare Services Coordinator

2 months ago


StokesubHamdon, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

Job Overview

Role within the Healthcare Network

Symphony Healthcare Services Limited is seeking a dedicated Patient Services Advisor to provide essential support within our healthcare environment. This position entails a commitment of 36 hours per week on a permanent basis.

Compensation is competitive, with a pay range reflective of experience, alongside NHS or NEST pension benefits.

Key Responsibilities

  • Manage appointment scheduling and home visit requests in accordance with established protocols.
  • Register patients upon their arrival and ensure accurate data entry into the system.
  • Address inquiries and requests from patients and external parties, both in person and via telephone.
  • Handle challenging situations with distressed patients professionally and safely.
  • Prioritize urgent cases effectively, directing patients to the appropriate clinical services.
  • Process emergency call requests from patients and GPs, adhering to established procedures.
  • Maintain a tidy and organized waiting area, keeping patients informed of any delays.
  • Follow up on hospital appointments and test results, acting on messages from the medical team.
  • Manage incoming urgent results and communicate necessary information to patients.
  • Ensure the security of practice premises and manage daily administrative tasks efficiently.
  • Address patient complaints initially and escalate to the Practice Manager as needed.
  • Support the onboarding and training of new staff members as directed.
  • Provide general assistance to the practice, fostering a welcoming environment for patients and visitors.

Contact Hub Responsibilities

  • Offer patient service support to incoming calls, including triage questionnaire completion.
  • Manage general patient queries and escalate issues when necessary.
  • Collaborate with the Hub Clinical team for immediate clinical decisions.
  • Ensure patient satisfaction through accurate and timely responses.
  • Monitor the contact hub email inbox and assist patients with inquiries based on company policies.

Required Skills and Experience

Essential

  • Proficient in computer use and keyboard skills.
  • Strong communication skills, both verbal and written.
  • Excellent organizational abilities and attention to detail.
  • Ability to work effectively under pressure and manage multiple tasks.
  • Team-oriented with a proactive approach to problem-solving.

Desirable

  • Familiarity with medical terminology and NHS operations.
  • Experience in a customer-focused or administrative role.

Qualifications

Essential

  • GCSEs in English and Maths or equivalent.