Customer Service Account Administrator

1 month ago


Amersham, Buckinghamshire, United Kingdom Civica Full time
About Civica

Civica is a global leader in software solutions for public services. Our mission is to empower governments and organizations to deliver critical services to citizens around the world.

Job Summary

We are seeking a highly skilled Account Administrator to join our Healthcare Medical Billing Division. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring seamless billing and administrative processes.

Key Responsibilities
  • Manage client accounts, ensuring timely and accurate billing and payment processing
  • Provide excellent customer service, responding to client inquiries and resolving issues in a professional and timely manner
  • Collaborate with internal teams to ensure smooth operations and efficient processes
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements
  • Strong numerical skills and finance experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects
  • High level of attention to detail and accuracy
What We Offer

At Civica, we offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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