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Customer Service Account Administrator
2 months ago
Civica is a leading provider of software solutions for public services, and we're seeking a highly skilled Customer Service Account Administrator to join our team. As a key member of our Healthcare Medical Billing Division, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our billing processes.
Key Responsibilities- Manage client accounts and provide timely and accurate billing and payment processing
- Ensure high-quality customer service and support to our clients, including phone and email communication
- Reconcile and manage aged debt, and provide regular reporting to stakeholders
- Excellent IT skills, including proficiency in MS Office
- Strong organizational and time management skills, with the ability to work in a fast-paced environment
- Excellent communication and interpersonal skills, with a positive and flexible attitude
- Ability to work accurately and efficiently, with a keen eye for detail
At Civica, we're committed to creating a supportive and inclusive culture where our employees can thrive. We offer a range of benefits, including flexible working, professional development opportunities, and a competitive salary and benefits package.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have the skills and experience to succeed in this role, we'd love to hear from you.
