Customer Service Representative

4 weeks ago


Amersham, Buckinghamshire, United Kingdom CPI Selection Full time
Job Title: Customer Service Advisor

At CPI Selection, we're seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our clients.

Key Responsibilities:

  • Provide platinum-level service to our customers, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with customers through effective communication and issue resolution.
  • Work collaboratively with the team to achieve service delivery excellence.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to the development of process-driven administrative tasks to support service delivery.

Requirements:

  • Positive and outgoing attitude with a flair for resolving issues.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office, including Word and Excel.
  • Experience with CRM systems, such as Zendesk.

What We Offer:

  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to CPI Selection.



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