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Client Relationship Specialist

2 months ago

Bristol, Bristol, United Kingdom Capgemini Engineering Full time £70,000 - £80,000

Job Summary:

We are seeking a highly skilled Sales Executive to join our Capgemini Engineering team. As a Sales Executive, you will be responsible for building and maintaining strong relationships with our clients, understanding their business goals and needs, and providing tailored solutions to meet their requirements.

Key Responsibilities:

  • Client Relationship Management:
    • Build and maintain strong relationships with assigned clients.
    • Understand clients' business goals, needs, and challenges.
    • Proactively address client inquiries, concerns, and issues.
    • Regularly communicate with clients to provide updates, gather feedback, and offer support.
    • Identify opportunities to upsell or cross-sell additional products or services.
  • Team Collaboration:
    • Work closely with internal teams to ensure client expectations are met.
    • Collaborate with marketing to develop tailored campaigns and promotional activities.
    • Coordinate with customer support and operations teams to address client concerns and ensure smooth service delivery.
    • Provide feedback and input to product development teams based on client needs and market demands.

Requirements:

  • Bachelor's degree in business, marketing, or a related field (or equivalent experience).
  • Proven experience in a similar client-facing role.
  • Strong communication, negotiation, and interpersonal skills.
  • Excellent problem-solving and conflict-resolution abilities.

About Us:

Capgemini Engineering is a leading provider of engineering and technology services. We are committed to delivering innovative solutions that meet the evolving needs of our clients.