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Night Receptionist

2 months ago

London, Greater London, United Kingdom Apex Hotels Full time

About the Role:

We are seeking a Night Receptionist to join our Front Office team at Apex Hotels. As a Night Receptionist, you will be responsible for delivering exceptional customer service to our guests, ensuring a warm and welcoming experience throughout their stay.

Key Responsibilities:

  • Greet guests with a friendly smile and provide a seamless check-in and check-out experience.
  • Offer accurate information and recommendations to guests regarding hotel facilities and services.
  • Answer phone calls and respond to guest inquiries in a timely and professional manner.
  • Provide excellent attention to detail and maintain a high level of organization to ensure a smooth and efficient operation.
  • Collaborate with the Front Office team to achieve exceptional customer satisfaction and loyalty.

What We Offer:

As a Night Receptionist at Apex Hotels, you will enjoy a competitive rate of pay, a generous range of employee benefits, and opportunities for training and development. You will also be part of a dynamic and supportive team that values innovation, teamwork, and customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Customer-focused attitude and a passion for delivering exceptional service.

What's Next:

As a Night Receptionist, you will embark on a 12-week learning journey, where you will develop the skills, knowledge, and confidence to excel in your role. We encourage you to bring your unique personality and ideas to work, and we will provide the training and support to help you flourish in a fun and fulfilling career.