Client Services Specialist

6 days ago

Londonderry Co Londonderry, United Kingdom Staffline Recruitment Ireland Full time £23,000
About the Role

We are seeking a skilled and experienced Healthcare Account Specialist to join our dynamic team at Staffline Recruitment Ireland. As a key member of our team, you will play a pivotal role in ensuring optimal efficiency and service delivery to our clients in the healthcare sector.

Key Responsibilities
  • Conduct interviews and skills assessments to ensure legal and ethical compliance.
  • Facilitate client-specific training and manage the onboarding process for candidates.
  • Work closely with the Key Account Manager to provide tailored service delivery solutions.
  • Regularly review service performance with clients, managing manpower planning and proposing service improvements.
  • Ensure that service delivery meets or exceeds the client SLA, providing detailed management reports.
  • Maintain accurate worker records, update systems, and conduct regular quality audits.
Candidate Requirements
  • Minimum of 6 months of professional account management or recruitment experience.
  • GCSEs in English and Maths (Grades A-C) or equivalent.
  • Business Admin Level 3 qualification (desirable).
Key Qualities

We are looking for a motivated and experienced individual who is passionate about recruitment, account management, and delivering exceptional service. If you are looking for an opportunity to make a real impact in the healthcare sector, we want to hear from you

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