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Account Management Specialist

2 months ago

Londonderry Co Londonderry, United Kingdom Staffline Recruitment Ireland Full time €23,000

Healthcare Account Specialist Are you passionate about recruitment, account management, and delivering exceptional service? We are seeking a Healthcare Account Specialist to join our dynamic team in Derry/Londonderry. This is a fantastic opportunity to play a pivotal role in ensuring optimal efficiency and service delivery to our clients in the healthcare sector.
Healthcare Account Specialist
Private healthcare
~ Life Assurance
~ Pension scheme
~36 days annual leave (including public holidays)
~ Reward & Recognition Scheme

Conduct interviews, skills assessments, and ensure legal and ethical compliance (Eligibility to Work, EAA, AWR, etc.).
Facilitate client-specific training (manual handling, induction) and manage the onboarding process for candidates.
Work closely with the Key Account Manager to provide tailored service delivery solutions.
Regularly review service performance with clients, managing manpower planning and proposing service improvements.
Ensure that service delivery meets or exceeds the client SLA, providing detailed management reports.
Ensure all operations adhere to statutory and company policies, including Health and Safety and healthcare frameworks.
Maintain accurate worker records, update systems, and conduct regular quality audits.
Candidate Support
Offer general guidance on performance and absence management.
Minimum of 6 months of professional account management or recruitment experience.
GCSEs in English and Maths (Grades A-C) or equivalent.
Business Admin Level 3 qualification (desirable).
Key Qualities:
If you are motivated by a challenging, fast-paced environment and are looking for an opportunity to make a real impact in the healthcare sector, we want to hear from you