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Administrative Team Leader
2 months ago
We are seeking an experienced Administrative Team Leader to join our team at Flair for Recruitment. As a key member of our operations team, you will be responsible for leading and developing a high-performing team of administrative professionals.
Key Responsibilities- Coach, manage, and develop the Business Support Administration team to achieve exceptional results and high levels of customer satisfaction.
- Build and maintain strong relationships with internal stakeholders, including lawyers, solicitors, and other business leaders.
- Foster a culture of excellent customer service and ensure that all team members are equipped to deliver a first-class service.
- Take an active role in recruitment and talent management for the team, ensuring that we attract and retain the best talent in the industry.
- Work closely with Business Support stakeholders to identify opportunities for process improvement and implement changes that drive efficiency and productivity.
- A supportive management style with the ability to lead by example and inspire a high-performing team.
- Self-motivation and the ability to prioritize business needs effectively.
- Organizational skills with a focus on managing and supporting business change across the team.
- Excellent attention to detail and the ability to build strong working relationships with team members, stakeholders, and the wider organization.
- Knowledge of administrative processes, including printing, scanning, electronic filing, and post handling.
- Legal experience is desirable, but not essential - we are open to considering candidates from a range of professional services backgrounds.