Customer Service Representative
2 days ago
We are seeking a highly skilled and experienced Customer Service Executive to join our team at Hays Specialist Recruitment Limited. As a Customer Service Executive, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving customer queries in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and other communication channels
- Handle customer queries and resolve issues in a timely and professional manner
- Work closely with internal teams to resolve customer issues and improve customer satisfaction
- Meet and exceed customer service targets and KPIs
Requirements:
- Proven experience in a customer service or contact centre environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your CV and a cover letter, to [insert contact information].
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