Customer Service Representative

2 days ago


Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Executive to join our team at Hays Specialist Recruitment Limited. As a Customer Service Executive, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving customer queries in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and other communication channels
  • Handle customer queries and resolve issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet and exceed customer service targets and KPIs

Requirements:

  • Proven experience in a customer service or contact centre environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your CV and a cover letter, to [insert contact information].



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