Customer Service Representative

1 week ago


Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers, handling a high volume of inbound calls, and resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities

  • Provide exceptional customer service to clients and customers via phone, email, and in-person
  • Handle a high volume of inbound calls, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and provide solutions
  • Utilize Salesforce CRM to record and manage customer data
  • Negotiate claims and liaise with third-party vendors, such as hospitals and clinics

Requirements

  • Previous experience working in a customer service or contact center environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Proficiency in Microsoft Office and Salesforce CRM
  • High school diploma or equivalent required

What We Offer

  • A competitive salary with opportunities for growth and advancement
  • A comprehensive benefits package, including health insurance, life insurance, and paid time off
  • A dynamic and supportive work environment
  • Opportunities for professional development and training

Why Join Our Team?

Hays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing top talent in a variety of industries. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement.



  • Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers, handling a high volume of inbound calls, and resolving customer inquiries and...


  • Hounslow, Greater London, United Kingdom Reed Full time

    Job Summary:We are seeking a highly skilled Customer Service Executive to join our team at Reed. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met with efficiency and care.Key Responsibilities:Act as the primary point of contact for daily customer support,...


  • Hounslow, Greater London, United Kingdom Reed Full time

    Job Summary:We are seeking a highly skilled Customer Service Executive to join our team at Reed. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met with efficiency and care.Key Responsibilities:Act as the primary point of contact for daily customer support,...


  • Hounslow, Greater London, United Kingdom Reed Full time

    Job Summary:We are seeking a highly skilled Customer Service/Order Management Executive to join our team at Reed. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers and ensuring their needs are met with efficiency and care.Key Responsibilities:Act as the primary point of contact for daily...


  • Hounslow, Greater London, United Kingdom Europcar Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Returns Agent at Europcar Group.As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers throughout the rental process.Key...


  • Hounslow, Greater London, United Kingdom Europcar Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Returns Agent at Europcar Group.As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers throughout the rental process.Key...


  • Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Company Overview Hays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing professionals in various industries, including insurance. Our client, a high growth insurance business, is seeking a Customer Service Advisor to join their team in a dynamic and fast-paced environment. Job Summary We are looking for a highly...


  • Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Company Overview Hays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing professionals in various industries, including insurance. Our client, a high growth insurance business, is seeking a Customer Service Advisor to join their team in a dynamic and fast-paced environment. Job Summary We are looking for a highly...


  • Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled and experienced Customer Service Executive to join our team in a global healthcare support business. As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients across the globe, supporting them with healthcare and security enquiries,...


  • Hounslow, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled and experienced Customer Service Executive to join our team in a global healthcare support business. As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients across the globe, supporting them with healthcare and security enquiries,...


  • Hounslow, Greater London, United Kingdom Hertz Full time

    About the Role:We are seeking a highly skilled and experienced Courtesy Service Driver to join our team at Hertz. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient transportation of passengers and luggage.Key Responsibilities:Acknowledge all...


  • Hounslow, Greater London, United Kingdom Hertz Full time

    About the Role:We are seeking a highly skilled and experienced Courtesy Service Driver to join our team at Hertz. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient transportation of passengers and luggage.Key Responsibilities:Acknowledge all...


  • Hounslow, Greater London, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...


  • Hounslow, Greater London, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...


  • Hounslow, Greater London, United Kingdom Panasonic Avionics Careers Full time

    **Job Summary**We are seeking a skilled Maintenance Services Representative to join our team at Panasonic Avionics Careers. As a key member of our maintenance team, you will be responsible for performing maintenance, preventive maintenance, and alterations to our In-flight Entertainment Systems on aircraft.**Key Responsibilities**Perform built-in test (BIT)...


  • Hounslow, Greater London, United Kingdom Panasonic Avionics Careers Full time

    **Job Summary**We are seeking a skilled Maintenance Services Representative to join our team at Panasonic Avionics Careers. As a key member of our maintenance team, you will be responsible for performing maintenance, preventive maintenance, and alterations to our In-flight Entertainment Systems on aircraft.**Key Responsibilities**Perform built-in test (BIT)...


  • Hounslow, Greater London, United Kingdom Wilson James Full time

    Main Responsibilities:Provide exceptional customer service to special assistance passengers, ensuring their safe and efficient movement through the terminal.Assist with the transfer of passengers into their seats or wheelchairs, adhering to manual handling guidelines.Perform duties as directed by Control, including escorting passengers and completing...


  • Hounslow, Greater London, United Kingdom Wilson James Full time

    Main Responsibilities:Provide exceptional customer service to special assistance passengers, ensuring their safe and efficient movement through the terminal.Assist with the transfer of passengers into their seats or wheelchairs, adhering to manual handling guidelines.Perform duties as directed by Control, including escorting passengers and completing...


  • Hounslow, Greater London, United Kingdom Hertz Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers have a seamless and enjoyable rental experience.Key ResponsibilitiesCustomer...


  • Hounslow, Greater London, United Kingdom Splendid Hospitality Group Full time

    Resident Services AssistantWe are seeking a dedicated Resident Services Assistant to provide essential support and maintain strong relationships with our residents. This dynamic role involves multitasking and adaptability to ensure resident needs are consistently met.What We Offer:Generous holiday allowance (pro rata for part-time)Enrollment in workplace...