Customer Support Specialist

12 hours ago


York, York City, United Kingdom Edmund Optics, Inc. Full time
Unlock Your Potential as a Customer Support Specialist

At Edmund Optics, Inc., we're on a mission to revolutionize technical customer support in the optics industry. As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe, helping customers select the perfect product for their needs and managing accounts with ease.

Key Responsibilities:
  • Providing technical assistance and product recommendations to customers
  • Handling customer inquiries and managing accounts with a focus on excellent customer service
  • Collaborating with global teams to support marketing initiatives and drive business growth
Requirements:

We're looking for a highly skilled and motivated individual with a strong background in science or engineering. If you're fluent in German and English, proficient in MS Office, and possess strong communication and problem-solving skills, we'd love to hear from you.

  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient in MS Office
  • Strong communication and problem-solving skills
What We Offer:
  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme
  • Company events
  • A dynamic and inclusive work environment where you can grow and thrive


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