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IT Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom QA Full time

About Our Company

FrogBox IT is a dynamic and innovative IT services provider that offers a range of solutions to residential users, small to medium-sized businesses, and educational institutions across the region.

Job Overview

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and staff.

Key Responsibilities

  • Provide technical support and assistance to clients and staff
  • Set up and maintain computer systems, networks, and devices
  • Assist with software installation and configuration
  • Troubleshoot hardware and software issues
  • Provide first-line support and advice to clients and staff

Requirements

  • Clear and confident communication skills
  • Strong passion for IT and understanding of computer networking
  • Keen problem-solving skills and ability to use initiative
  • Keen attention to detail
  • Open-minded and positive attitude

Essential Requirements

  • Full, clean UK driver's license and own vehicle

Entry Requirements

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Benefits

  • 28 days holiday allowance (including public bank holidays)
  • Free on-site parking
  • Company laptop
  • Contribution towards fuel
  • Team social events

Future Prospects

Upon successful completion of the apprenticeship, you will have the opportunity to gain full-time employment with our company and continue to grow and develop with our team.