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Customer Service Representative

1 month ago

Barry, Vale of Glamorgan, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Be knowledgeable about our products and services, and use this knowledge to make recommendations to customers.
  • Contribute to the maintenance of a safe and secure store environment, adhering to all health and safety procedures.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours.
  • A range of benefits, including holiday pay, flexible working, and access to wellbeing services.
  • Opportunities for career progression and professional development.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work collaboratively as part of a team and communicate effectively with colleagues and customers.
  • A willingness to learn and adapt to new situations, with a flexible approach to working hours and tasks.