Customer Service Representative
1 week ago
As a Customer Service Professional at Brady Europe, Middle-East & Africa, you will provide exceptional service to our customers, developing close relationships with our Sales Teams and using a proactive approach to drive sales. You will maintain a close relationship with all other members of the Brady sales team to achieve our common KPIs and sales targets.
Main Responsibilities:
Respond to incoming customer contacts in a timely manner, meeting their expectations and requirements.
Use time effectively and efficiently to process all incoming orders or queries, communicating with customers on delivery times and dates as necessary.
Handle customer complaints, invoice queries, and other issues using rigorous logic and methods, providing effective solutions in accordance with Brady procedures.
Calculate quotes on behalf of customers and sales teams, managing the process accordingly.
Set up and amend customer records as specified by customers and sales teams.
Promote sales of Brady products and services through client interaction, maximizing sales opportunities.
Demonstrate a professional attitude at all times.
Provide sales support for internal and external sales teams.
Understand how Brady solutions fit into the market place, providing product advice and knowledge to customers.
Liaise with internal suppliers on behalf of customers to resolve delivery and complaint issues.
Utilize the Brady CRM tool to effectively communicate new companies, contacts, lead generation, business opportunities, and assign tasks to the appropriate channels.
Review the open order book to ensure all orders ship in a timely manner.
Attend exhibitions, meetings, and training sessions to support the Brady offer as required.
Report problems and opportunities to management.
Requirements:
Good listening skills, with the patience to hear customers out and accurately restate their opinions.
Dedicated to meeting customer expectations and requirements.
Ability to relate well to all types of people, building appropriate rapport and using diplomacy and tact to diffuse high-tension situations.
Strategic Skills:
Use rigorous logic and methods to solve difficult problems with effective solutions.
Effective time management and ability to cope with change.
Ability to marshal resources to get things done.
Pursue everything with energy, drive, and a need to finish.
Experience:
Minimum of 2 years' experience in a Customer Service/Internal Sales environment.
Flexible approach to working hours.
Experienced user of MS Office, with an advantage for experience with an ERP system (such as SAP).
Fluent in the local language and confident use of the English Language.
Travel Requirements:
Exhibitions and training may result in overnight stays and/or European travel, with Brady covering travel/hotel costs.
-
Customer Service Representative
1 month ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the Role We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. Availability Window Our store operates from Tuesday to...
-
Customer Service Representative
1 month ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the Role We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. Availability Window Our store operates from Tuesday to...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Barry. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Barry Holton Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining...
-
Customer Service Representative
2 months ago
Barry, Vale of Glamorgan, United Kingdom Cardiff and Vale University Health Board Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Cardiff and Vale University Health Board. As a Call Centre Agent, you will be the first point of contact for patients, healthcare professionals, and staff, providing exceptional customer service and support.Key ResponsibilitiesAnswer calls from...
-
Customer Service Representative
2 months ago
Barry, Vale of Glamorgan, United Kingdom Cardiff and Vale University Health Board Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Cardiff and Vale University Health Board. As a Call Centre Agent, you will be the first point of contact for patients, healthcare professionals, and staff, providing exceptional customer service and support.Key ResponsibilitiesAnswer calls from...
-
Customer Service Representative
1 week ago
Barry, Vale of Glamorgan, United Kingdom Cardiff and Vale University Health Board Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Cardiff and Vale University Health Board. As a Call Handler, you will be responsible for answering calls from patients, healthcare professionals, and staff, providing information and support in accordance with our training and GDPR principles.Main...
-
Barry, Vale of Glamorgan, United Kingdom Iris Care Group Full timeFront of House Customer Service RepresentativeWe are seeking an organised and outgoing individual to join our fast-paced reception team at Beechwood College.The ideal candidate will have excellent communication skills, be computer literate, and have an eye for detail.The role involves welcoming all team members, visitors, and trade persons in a friendly and...
-
Customer Service Representative
1 week ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the Role As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibility will be to serve customers with passion and pride, providing them with a great natural service. Key Responsibilities Provide excellent customer service,...
-
Customer Service Representative
3 weeks ago
Barry, Vale of Glamorgan, United Kingdom Brady Europe, Middle-East & Africa Full timeJob Title: Customer Service ProfessionalAt Brady Europe, Middle-East & Africa, we are seeking a highly skilled and dedicated Customer Service Professional to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main Responsibilities:Provide timely and...
-
Customer Service Representative
3 weeks ago
Barry, Vale of Glamorgan, United Kingdom Brady Europe, Middle-East & Africa Full timeJob Title: Customer Service ProfessionalAt Brady Europe, Middle-East & Africa, we are seeking a highly skilled and dedicated Customer Service Professional to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main Responsibilities:Provide timely and...
-
Customer Service Representative
3 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Store Colleague at our Barry Holton Express store. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, ensuring that...
-
Customer Service Representative
3 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Store Colleague at our Barry Holton Express store. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, ensuring that...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Store Colleague at Tesco. As a Store Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and resolving...
-
Customer Service Representative
3 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, ensuring that every customer leaves the store...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Barry Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Barry Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
1 week ago
Barry, Vale of Glamorgan, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Tesco Barry Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service, responding to customer...
-
Customer Service Representative
2 weeks ago
Barry, Vale of Glamorgan, United Kingdom Brady Europe, Middle-East & Africa Full timeJob DescriptionAs a Customer Service Professional at Brady Europe, Middle-East & Africa, you will provide exceptional service to our customers, ensuring their needs are met and exceeded. You will develop strong relationships with our customers and sales teams, using a proactive approach to drive sales and achieve business objectives.Main...
-
Customer Service Representative
4 weeks ago
Barry, Vale of Glamorgan, United Kingdom T. J. MORRIS LIMITED Full timeAbout the RoleJob OverviewAs a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, handling cash transactions, and maintaining a welcoming atmosphere throughout the store.Key ResponsibilitiesProvide outstanding customer...
