Customer Service Representative

4 weeks ago


Barry, Vale of Glamorgan, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Store Colleague at Tesco. As a Store Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a positive and supportive team environment.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers and promotions.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety procedures and guidelines.
  • Participate in seasonal, community, and charity events, promoting Tesco's values and commitment to the local community.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible working arrangements.
  • Access to a range of benefits, including holiday entitlement, flexible working, and wellbeing services.
  • Opportunities for career development and progression, with training and support to help you achieve your goals.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work collaboratively as part of a team, communicating effectively with colleagues and customers.
  • A willingness to learn and develop new skills, with a flexible and adaptable approach to work.

Why Join Us?

Tesco is a leading retailer with a strong commitment to customer service and community involvement. As a Store Colleague, you will be part of a dynamic and supportive team, working together to deliver exceptional results and achieve our business goals.



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