Front of House Customer Service Representative

3 weeks ago


Barry, Vale of Glamorgan, United Kingdom Iris Care Group Full time

Front of House Customer Service Representative

We are seeking an organised and friendly individual to join our fast-paced reception team at Beechwood College.

The ideal candidate will have excellent communication skills, be computer literate, and have an eye for detail.

The role involves welcoming visitors, answering the telephone, and completing reception clerical work.

Key Responsibilities:

  • Welcoming visitors and team members in a friendly and professional manner
  • Answering the telephone and directing or directly dealing with enquiries
  • Accurately completing and monitoring reception clerical work
  • Managing and controlling access to the college and grounds

What We Offer:

  • Annual salary £22,620
  • Industry-leading training
  • Employee Assistance Program
  • High street retail discount scheme
  • 'Recognise Me', our new staff benefits, wellbeing and recognition platform
  • Free on-site parking and uniform
  • Friendly and supportive work environment
  • No zero-hour contracts
  • Overtime opportunities
  • Death in service

Working Hours:

A full-time permanent position for 37.5 hours per week worked flexibly over 7 days, Monday to Sunday.

Shift patterns include 7am-3pm and 1pm-9pm.



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