Care Services Coordinator

4 weeks ago


Swindon, Swindon, United Kingdom Aligra Personnel Ltd Full time £24,000 - £27,000
Position Overview:
We are looking for a dedicated Care Services Coordinator to become a vital part of our team at Aligra Personnel Ltd. This role is essential in ensuring the smooth operation of care services and maintaining high standards of care delivery.

Key Responsibilities:
  • Develop comprehensive work schedules for Care Workers, providing clear written and verbal instructions to facilitate effective service delivery.
  • Manage staff rotas, ensuring that all shifts are covered and that Care Workers have adequate travel time between appointments.
  • Support the recruitment, onboarding, training, and ongoing supervision of staff members.
  • Address any feedback from clients, ensuring that all compliments and complaints are documented and appropriately followed up.
  • Record payroll hours, verifying them against the staff rota, and submit the completed payroll spreadsheet to the finance department.
  • Conduct risk assessments in accordance with Health and Safety regulations as directed by the Service Manager.
  • Participate in an on-call rota, with flexibility to accommodate the needs of the organization and colleagues.

Qualifications:
Previous experience in a care coordination or similar role is advantageous. The ideal candidate will possess:
  • Familiarity with the Care Standards Act 2008 and relevant regulations governing care services.
  • Proficiency in utilizing various computer software and systems.
  • A valid UK driving license.
  • Ability to undergo an Enhanced DBS Check (to be arranged upon successful placement).

Work Schedule:
This position typically operates Monday through Friday.

About Aligra Personnel Ltd:
Established in 2007, Aligra Personnel Ltd has built strong partnerships with leading companies across various sectors, specializing in recruitment and talent management in Automotive & Engineering, Driving & Industrial, Hospitality, and Professional & Executive fields.

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