Early Help Program Coordinator

3 weeks ago

Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full time

Position Overview: The Families First Co-ordinator plays a crucial role in enhancing the support system for families within Hertfordshire.
Job Title: Families First Co-ordinator
Location: Hertfordshire
Starting Salary: £29,269 with the potential to advance to £32,076 pa (pro rata for part-time)
Hours: 37 per week
Contract: Fixed term Contract until further notice

Commitment to Diversity: We pride ourselves on being an inclusive employer that values a diverse workforce.

Are you passionate about providing support, guidance, and training to professionals in a dynamic environment?

The Supporting Families Practice Team, part of the Children's Services, is dedicated to delivering training, support, and advice to professionals engaged in early help interventions across Hertfordshire. This ensures that families receive timely and appropriate assistance from the right services. The Families First Co-ordinator will not engage directly with families but will support those who do.

As a Families First Co-ordinator, you will be a visible presence across all districts, offering Early Help support through one-on-one coaching and training related to the Early Help Module System (EHM) for partners and practitioners. Your responsibilities will also include identifying and directing individuals to other Early Help services and maintaining a comprehensive understanding of referral pathways and processes.

You will report to the Senior Families First Coordinator and collaborate closely with them to ensure that Early Help support is delivered effectively to partners, demonstrating impact and fostering positive outcomes for families throughout Hertfordshire.

Although direct interaction with families is not part of your role, you will meet with them to assess their needs and assist their Key Worker in conducting a Families First Assessment (FFA). You will help formulate a SMART Action Plan to address family needs and may be required to chair and take minutes at Team Around the Family (TAF) Meetings.

Additionally, you will conduct both group and individual training sessions for professionals, both virtually and in-person.

This position offers countywide support.

Key Skills and Experience Required:

  • Comprehensive knowledge of Families First Assessments and Early Help support in Hertfordshire.
  • Proven experience in multi-agency collaboration to deliver Early Help, with the ability to communicate effectively across various levels.
  • Experience in engaging with families, children, and young people to understand their needs.
  • Outcome-oriented with strong attention to detail, utilizing report writing skills to identify needs and strengths for action plan development.
  • Effective stakeholder engagement experience across diverse services and agencies.
  • Ability to manage professional conflicts and challenging conversations, employing negotiation skills for successful partnership collaboration.
  • Self-driven with the capability to prioritize tasks while recognizing the importance of collaborative roles in achieving desired outcomes.
  • Proficient digital literacy, including expertise in Microsoft applications.
  • Previous training delivery experience is advantageous but not mandatory.
  • Familiarity with minute-taking and meeting facilitation is a plus.
  • A full UK driving licence and access to a vehicle are required for travel between appointments and meetings.

This role provides an excellent opportunity to build positive working relationships with a variety of professionals, allowing you to play an active role in supporting them to improve the lives of families, fostering positive and sustainable changes within local communities across Hertfordshire.

Benefits of Employment:
• Flexible Working Arrangements (subject to role requirements)

• Outstanding Career Development Opportunities

• Salary Exchange for Additional Benefits

• Comprehensive Pension Scheme with Employer Contributions

• Discounts on Shopping

• Access to Support Groups & Wellbeing Programs

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