Family Support Coordinator

3 weeks ago

Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full time

Position Overview: The Families First Co-ordinator plays a crucial role in enhancing the support system for families in Hertfordshire.

Job Title: Families First Co-ordinator
Location: Hertfordshire
Starting Salary: £29,269 with the potential to advance to £32,076 pa (pro rata for part-time)
Hours: 37 per week
Contract: Fixed term Contract until further notice

Commitment to Diversity: We pride ourselves on being an inclusive employer and value a diverse workforce.

Are you passionate about working in a dynamic environment, providing support, guidance, and training to professionals?

The Supporting Families Practice Team operates within the Children's Services sector, delivering training, support, advice, and guidance to professionals assisting families through early intervention strategies across Hertfordshire. This role focuses on supporting professionals rather than direct engagement with families.

The Families First Coordinator will maintain a visible presence across all districts, offering Early Help support, including one-on-one coaching and training regarding the Early Help Module System (EHM) to partners and practitioners coordinating Early Help initiatives. Responsibilities also include identifying and directing individuals to other Early Help services while being well-versed in referral pathways and processes.

Reporting to the Senior Families First Coordinator, the Families First Coordinator will collaborate closely with their Senior to ensure that Early Help support is communicated effectively to partners, demonstrating impact and fostering positive outcomes for families throughout Hertfordshire.

Although direct work with families is not part of this role, you will meet with them to assess their needs and assist their Key Worker in conducting a Families First Assessment (FFA). You will help formulate a SMART Action Plan tailored to the families' needs and may be required to Chair and/or take minutes at Team Around the Family (TAF) Meetings.

Additionally, you will be responsible for delivering both group and individual training sessions to professionals, both virtually and in person.

This position provides countywide support.

Essential Skills and Experience:

  • Comprehensive knowledge of Families First Assessments and Early Help support in Hertfordshire.
  • Proven experience in multi-agency collaboration to deliver Early Help, with the ability to communicate effectively across various levels.
  • Experience engaging with families, children, and young people to understand their priorities.
  • Outcome-oriented with exceptional attention to detail, utilizing report writing skills to identify needs and strengths that inform action plans.
  • Strong stakeholder engagement experience across diverse services and agencies.
  • Proficient in managing professional conflicts and difficult conversations, employing negotiation skills for effective partnership collaboration and problem-solving.
  • Self-driven with the capability to prioritize conflicting tasks while recognizing the importance of others' roles in achieving desired outcomes.
  • Excellent digital skills, including proficiency in Microsoft applications.
  • Previous training delivery experience is advantageous but not mandatory.
  • Familiarity with minute-taking and chairing meetings is a plus.
  • A full UK driving licence and access to a vehicle are required for transportation between appointments and meetings.

This role offers an opportunity to build positive working relationships with a variety of professionals, enabling you to actively contribute to their efforts in improving the lives of families and fostering sustainable change within local communities across Hertfordshire.

Benefits of Employment:
• Flexible Working Arrangements (subject to role requirements)

• Excellent Career Development Opportunities

• Salary Exchange for Additional Benefits

• Comprehensive Pension Scheme with Employer Contributions

• Shopping Discounts

• Support Groups & Wellbeing Initiatives

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