Families First Coordinator

2 months ago


Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full time
About the Role

We are seeking a highly skilled and experienced Families First Coordinator to join our team at Hertfordshire County Council. As a key member of our Supporting Families Practice Team, you will play a vital role in delivering training, support, advice, and guidance to professionals working with families across Hertfordshire.

Key Responsibilities
  • Provide early help support to professionals, including 1:1 coaching and training on the Early Help Module System (EHM).
  • Identify and signpost to other early help services available, and be knowledgeable about referral pathways and processes.
  • Work closely with the Senior Families First Coordinator to ensure effective delivery of early help support to partners.
  • Meet with families to help identify their needs and assist their Key Worker to undertake a Families First Assessment (FFA).
  • Deliver group and 1:1 training to professionals, both virtually and in person.
Requirements
  • A sound knowledge and understanding of Families First Assessments and Early Help support in Hertfordshire.
  • Experience of multi-agency working to deliver early help, with the confidence to communicate across various levels.
  • Experience of interacting and working with families, children, and young people, and finding out what really matters to them.
  • Outcome-focused with excellent attention to detail, using experience in report writing to help identify needs and strengths.
  • Experience in effective stakeholder engagement across a variety of services and agencies.
  • Experience of managing professional conflict and difficult conversations, using negotiation skills for effective partnership working.
  • Self-motivated with the ability to manage conflicting priorities, understanding the importance of the roles others play in achieving a desired outcome.
  • Excellent digital literacy, including proficiency in Microsoft.
  • Previous experience of delivering training would be beneficial, but is not required.
  • Familiarity with taking minutes and chairing meetings would be an advantage.
  • A full UK driving licence and access to a vehicle, as you will be expected to transport yourself between appointments and meetings.
What We Offer
  • A supportive and inclusive work environment.
  • Opportunities for career development and growth.
  • An excellent pension scheme with employer contributions.
  • Flexible working arrangements, depending on the role.
  • Salary exchange for additional benefits.
  • Shopping discounts.
  • Support groups and wellbeing schemes.


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