Receptionist

4 weeks ago


Farnborough, Hampshire, United Kingdom Rodericks Dental Full time

Role Overview

Rodericks Dental Partners is seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for every customer, providing a warm and welcoming experience. You will work closely with our team to ensure seamless communication and exceptional patient care.

Key Responsibilities

  • Provide exceptional patient service, both in person and over the phone
  • Manage patient diaries and schedules to ensure efficient use of time
  • Work with the team to understand treatment options and provide accurate information to patients
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, supply companies, and other organizations

Requirements

  • Excellent communication and interpersonal skills
  • Ability to build rapport with patients and colleagues
  • Passion for delivering exceptional customer service
  • Strong organizational and time management skills
  • Proficiency in IT systems, including SOE software

About Rodericks Dental Partners

We are a dynamic and growing dental practice committed to providing high-quality care to our patients. Our team is dedicated to delivering exceptional service and building strong relationships with our patients and community.


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