Dental Practice Administrator

3 weeks ago


Farnborough, Hampshire, United Kingdom Rodericks Dental Full time

Role Overview

We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a Receptionist, you will be the first point of contact for every patient, providing a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients.
  • Manage patient diaries and schedules, ensuring timely and accurate appointments.
  • Work closely with the team to understand treatment options and provide patients with clear and concise information.
  • Process payments and chase outstanding patient debt, maintaining accurate records and ensuring timely follow-up.
  • Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication and coordination.

Key Skills and Experience:

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Strong attention to detail, with a focus on accuracy and precision in all aspects of the role.
  • IT skills, with the ability to learn and adapt to new software and systems.
  • Positive and resilient nature, with a strong commitment to delivering exceptional patient care and support.

About Rodericks Dental Partners

We are a dynamic and forward-thinking dental practice, dedicated to providing exceptional patient care and support. Our team is passionate about delivering high-quality services, and we are committed to creating a positive and supportive work environment.



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