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Dental Practice Receptionist

1 month ago


Farnborough, Hampshire, United Kingdom Rodericks Dental Full time

Role Overview

Rodericks Dental Partners is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient experiences, managing diaries, and working closely with our dental professionals to deliver high-quality care.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, both in person and over the phone
  • Manage patient diaries and schedules to ensure efficient use of time
  • Work closely with our dental team to understand treatment options and provide accurate information to patients
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, suppliers, and other organizations to ensure seamless communication

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to build rapport with patients and colleagues
  • Strong organizational and time management skills
  • IT skills and ability to learn new software
  • Positive attitude and resilience in a fast-paced environment

What We Offer:

  • Tiered salary structure based on experience and skills
  • Retail discounts and deals through our app
  • Annual leave and birthday leave
  • Comprehensive training and development opportunities
  • Refer a friend scheme

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.