Front Desk Associate
4 weeks ago
We're seeking a skilled Receptionist to join our team at Premier Inn in Farnborough West (Southwood). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.
Key Responsibilities:
- Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized front desk area, adhering to health and safety standards.
What We Offer:
- A competitive hourly rate.
- A permanent contract with a guaranteed 40 hours per week.
- A supportive and inclusive work environment.
- Opportunities for career growth and development within Whitbread.
- A range of benefits, including a Whitbread Benefits card and pension scheme.
Why You'll Love Working with Us:
- We're committed to providing a warm welcome and exceptional customer service.
- We offer a range of benefits and perks to support your well-being and career development.
- We're an inclusive organization that values diversity and welcomes applications from under-represented groups.
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