Customer Service Ambassador
4 weeks ago
We're seeking a skilled Customer Service Ambassador to welcome guests at our Farnborough West (Southwood) Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to its full potential.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
- Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
- Manage the front desk, handling check-ins, check-outs, and room assignments.
- Process payments and handle guest inquiries in a professional and courteous manner.
What We Offer:
- A competitive hourly rate.
- A permanent contract with a guaranteed 40 hours per week.
- A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on Premier Inn rooms and meals.
Why You'll Love It Here:
- Opportunities for career growth and development within our business.
- A supportive and inclusive work environment.
- The chance to work for the UK's leading hospitality business, Whitbread.
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