Front Desk Associate

3 weeks ago


Farnborough, Hampshire, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Farnborough West (Southwood). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

Key Responsibilities:

  • Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments and handle cash transactions accurately.
  • Maintain a clean and organized front desk area, adhering to health and safety standards.

What We Offer:

  • A competitive hourly rate.
  • A permanent contract with a guaranteed 40 hours per week.
  • A supportive and inclusive work environment.
  • Opportunities for career growth and development within Whitbread.
  • A range of benefits, including a Whitbread Benefits card and pension scheme.

Why You'll Love Working with Us:

  • We're committed to providing a warm welcome and exceptional customer service.
  • We offer a range of benefits and perks to support your well-being and career development.
  • We're an inclusive organization that values diversity and welcomes applications from under-represented groups.

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